Why I Need a New Career

The reasons for my wanting a change in careers are too numerous to name. As part of my administration job, I am the primary person responsible for answering phones. Today I had a conversation with an unidentified caller (from this point on known as UC) that went something like this:

Me: Good morning, Jennifer speaking.
UC: Can I have the person in charge of advertising (more of a demand than a question).
Me: Can you give me some more details, so I know who to give you to?
UC: There are no more details. The Advertising Manager (spoken very rudely) .
Me: (Still trying to remain calm and polite in spite of wanting to choke the jerk) I need more details on the type of advertising you are talking about so that I can determine who is the best person to give you to.
UC: Who's the president?
Me: (Getting a bit ticked and short with him myself) Grant Roberts, but he's on vacation until July 17th.
Silence.
Me: (Continuing-for some retarded reason-to be nice to the jerk) I'm not trying to be difficult and I'm not trying to avoid putting you through to anybody, but we have a few different departments, and I just want to make sure I'm giving you to the right person. BLAH BLAH BLAH, ETC. ETC. ETC.
Dead Air.
It is around this time that I realize that I am talking to nobody, and the jerk hung up on me (I'm guessing somewhere around the time I told him that Grant was not back until July 17th). What a total *@!*$*!
Me: (Hanging up) Asshole.

So, let’s call this reason #1 for why I need a new career.